Last Updated: November 2025
Welcome to Merlin Routes Private Limited (“we,” “our,” “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website www.merlinroutes.com or contact us for travel-related inquiries.
By using our website, you agree to the terms described in this policy.
1. Information We Collect
We may collect the following types of information when you interact with our website or contact us:
- Your name
- Email address
- Phone number
- Travel preferences or inquiry details
- Any other information you choose to share through contact forms or emails
We also collect limited non-personal data, such as:
- Browser type and version
- IP address (approximate location)
- Device and operating system information
- Website usage data (through cookies or analytics tools)
2. How We Use Your Information
We use the collected information to:
- Respond to your travel inquiries and requests
- Provide details about our tour packages and services
- Improve the functionality and content of our website
- Share updates, offers, or travel-related information (only if you’ve opted in)
You can unsubscribe from promotional communications at any time by contacting us.
3. Cookies and Analytics
Our website may use cookies and similar tools (like Google Analytics) to:
- Understand how visitors use our site
- Enhance your browsing experience
- Measure and improve performance
You can disable cookies in your browser settings if you prefer not to share this data.
4. Data Sharing
We do not sell, rent, or trade your personal information.
Your data may be shared only with trusted travel partners (like hotels or transport providers) when necessary to process your travel request.
All such partners are expected to handle your data securely and only for the purpose intended.
5. Data Security
We take reasonable steps to protect your personal information from unauthorized access or disclosure.
However, please note that no method of online transmission or storage is completely secure.
6. Your Choices and Rights
You can:
- Request to access or correct your personal information
- Ask us to delete your details from our records
- Withdraw consent for receiving marketing messages
To exercise these rights, please contact us at info@merlinroutes.com.
7. External Links
Our website may include links to external sites (for example, hotel or tourism websites).
We are not responsible for the privacy practices or content of those websites.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be reflected on this page with a new “Last Updated” date.
9. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please reach out to:
Merlin Routes Private Limited
📍 Thrissur, Kerala, India
📧 info@merlinroutes.com
🌐 www.merlinroutes.com